Introducing “WooCommerce support ticket system”, a WordPress ticket system that integrates with your WordPress eCommerce and adds a Helpdesk troubleshooting ticketing system

Wish you could manage customer queries on your WordPress eCommerce more efficiently?
This WordPress Ticket System plugin integrates with WooCommerce by adding a Helpdesk tab and page in the My Account section. Customers can submit and track support tickets – general or per order – and get notified when responses arrive.
It also offers an AJAX-powered shortcode for easy ticket submission on any custom page, ensuring smooth user interaction for logged-in users.

Plugin Features & Benefits

Benefits of Using the WooCommerce Support Ticket System

Build customer trust with an easy WooCommerce ticket system that automates support, speeds responses, and keeps you organized with auto-assigned tickets and email alerts.

Allow users to submit trouble tickets for specific WooCommerce orders

A ticket number column has been added to the My Account > Orders page, along with an action button to open a ticket linked to the specific order ID.

Easy-to-Use Frontend UI for Ticket Management

A dedicated ticket management and creation page is available in the My Account section. Users and assignees can track existing tickets and open new ones with ease.

Auto-Assign Support Tickets Based on Predefined Subjects

The PRO version lets you predefine ticket subjects during submission and automatically assigns tickets to users based on the selected subject.

Prioritize Tickets for Better Management

By default, tickets have Normal, High, and Low priorities with color coding for easy management. You can customize priority names and enable or disable them for ticket submission via plugin settings.

Manage Support Tickets from WordPress Frontend

Assigned users (non-admins) manage tickets directly via the My Account section or a custom page using the shortcode [stsw_user_tickets], without backend access.

Enable Attachment Upload in Helpdesk Ticket System

The Pro version lets users upload attachments during ticket creation and replies. You can set allowed file types, max size, and number of files.

Utilize Email Notifications to Stay on Track

Enable or disable email notifications for administrators, assignees, and customers from the plugin settings to better manage your WooCommerce support process.

Admin Support Ticket Management in WordPress Backend

Tickets table with multiple filters such as priority, status and subject to easily manage the ticket you need first

AJAX Ticket Submission for Smooth and User-Friendly Experience

The forms are submitted via ajax,m there is no page reloading and this leads to a nice and friendly user experience.

License	1 Domain, 15 Domains, 5 Domains
Support	6 months (48 hours SLA)
Updates	6 months
WordPress Tested	6.4
Latest Version	2.5

No Risk Involved – 100% Money Back Guarantee!

If the plugin doesn’t meet your requirements, you can get a refund within 14 days of purchase.

License	1 Domain, 15 Domains, 5 Domains
Support	6 months (48 hours SLA)
Updates	6 months
WordPress Tested	6.4
Latest Version	2.5

Helpdesk Support Ticket System for WooCommerce